FAQS
What are the benefits of press-on nails?
Press-on nails offer a flexible, damage-free alternative to traditional salon manicures. They're quick to apply, easy to remove, and can be worn whenever you want without the commitment.
Unlike acrylics or gel extensions, CLAWT press-ons can be reused multiple times with proper care, allowing you to switch up your look to match your mood, outfit, or occasion. Whether you're after a bold statement for a night out or a polished everyday look, press-ons give you salon-quality nails in minutes.
How long do your press-ons last?
Temporary wear: 1–3 days using adhesive sticky tabs.
Long-term wear: 1–3 weeks using nail glue.
Please note that wear time varies depending on your lifestyle, nail preparation, application technique, and daily activities.
How do I apply/remove press-on nails?
Please refer to our HOW TO page for more details
Can I reuse your nails?
Yes. CLAWT press-ons are designed to be reusable when removed carefully and properly maintained.
After removal, gently clean away any remaining adhesive and store the nails in their original packaging for future wear.
How do I know what size to buy?
We recommend measuring your nail beds before placing your order. You can follow our Size Guide for step-by-step instructions.
If you're between sizes, we generally recommend sizing up and gently filing the sides for the best fit.
I have clubbed thumbs. What do you recommend?
If you have clubbed or wider-than-average thumbs, please email us before placing your order. We can arrange larger replacement thumbs where available.
What do I do if I have flat nail beds?
If you have flatter nail beds, you may need to slightly adjust the curve of the press-on nail for a better fit.
You can gently warm the press-on using a hair dryer or warm water. While the nail is still warm, carefully apply light pressure to flatten the curve before application.
I've lost a nail. What can I do?
Replacement nails are available for $5 AUD per finger, plus shipping.
Alternatively, replacement nails can be included free of charge with a new full-priced order.
Please contact our team for assistance with replacement orders.
How can I track my order?
Once your order has been shipped, you'll receive a shipping confirmation email with your tracking information. You can use the tracking link provided to monitor your delivery via Australia Post. If you experience any issues with tracking, please contact us at hello@clawt.com.au.
I entered my address incorrectly. How can I fix it?
Please contact us as soon as possible after placing your order.
If your order has not yet been dispatched, we'll do our best to update your shipping details. Unfortunately, once an order has been shipped, we may be unable to make changes and you'll need to contact the carrier directly.
I received a faulty or incorrect item. What should I do?
We're sorry to hear that.
Please contact our customer support team as soon as possible with your order number and clear photos of the issue. We'll review the situation and work with you to find a solution.
How long will my order take to arrive?
Standard Shipping
Estimated delivery: 3–5 business days after dispatch.
Express Shipping
Estimated delivery: 1–2 business days after dispatch.
Delivery times may vary depending on your location and carrier delays.
MORE SHIPPING OPTIONS AND INFORMATION HERE.
Can I return an item from my order?
Due to the custom and hygienic nature of our products, we do not accept returns or exchanges for change of mind. If there is an issue with your order, please contact our team and we’ll do our best to assist. For more information, please refer to our Refund Policy here.
How can I contact CLAWT?
For any questions regarding your order, sizing, replacements, or general enquiries, please reach out via our Contact page or email us at HELLO@CLAWT.COM.AU